Ordering & Payment

Q: How do I place an order?

You can easily place an order through our online store. Simply find the items you love, add them to your cart, and proceed to checkout. You'll Receive an order confirmation email once your purchase is complete.

Q: What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard,. We also offer secure payment through platforms like PayPal, Google Pay and Apple Pay.

Q: Is my payment information secure?

Yes, your security is our top priority. Our website uses secure SSL encryption to protect your personal and payment information. We do not store Your credit card details.

Shipping & Delivery

Q: How long will it take for my order to arrive?

Our Standard shipping typically takes 5-7 business days for delivery.

Q: Do you offer international shipping?

We do not ship our products Internationally. We ship Canada wide only.

Q: How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress on The carrier's website.

Returns & Exchanges

Q: What is your return policy?

We offer returns within 7 days of delivery. You can Read details of our Return Policy here.

Q: Can I exchange an item for a different size or color?

If you want to exchange for a different product or different variation of same product, you will need to return the original item and place a new Order. You can Read details of our Exchange Policy here.

Q: Do I have to pay for return shipping?

We do not charge delivery cost for returns. we do have a 25$ restocking fee which we will waive in case of exchange.

We will process full refund minus restocking fee upon receiving the item in condition defined in Return policy page.

Product Information & Sizing

Q: How do I find the right size?

Each product page has a detailed size chart with measurements (in inches and/or cm). We recommend comparing these measurements to a Garment you already own for the best fit. If you have specific questions, please contact our customer support team or visit our SIZING Page.

Q: What materials are your clothes made from?

We prioritize high-quality, comfortable materials. The specific fabric composition for each item is listed in the "Details" or "Description" section on Its product page.

Q: How do I care for my garments?

To ensure the longevity of your clothing, please follow the care instructions on the product tag. In general, we recommend dry cleaning for all Items. each item will have instruction for each specific material.

Account & Contact

Q: How do I create an account?

You can create an account by clicking the "Login" button at the top of our website. Having an account allows you to save your information, track orders, and view your purchase history.

Q: How can I contact customer service?

You can reach our customer support team via email at [Info@ZenithZohdi.com] or through the contact form on our Contact page.